This page contains the legal terms and conditions governing the erreproduct.com website.

Navigation on the website implies acceptance of all the provisions contained in this document.

All product purchases made through the website are regulated by these general conditions and other instructions for use contained on the website. 

Todos os clientes são convidados a ler atentamente estas condições gerais. As presentes condições gerais regulam a venda, incluindo o registo, a encomenda e o acesso aos produtos “erreproduct.com” oferecidos pela Costa Guerreiro, Lda., com o NIPC 502301066, com sede na Rua Eng. Duarte do Amaral, 1075, Apartado 1050, 4800-109 Guimarães, na página de internet erreprotect.com e aplicam-se a todos os contratos de compra e venda de produtos “ERRE Product” celebrados com qualquer utilizador que efetue encomendas através da referida página de internet.

For the purposes of these general conditions, the following definitions shall apply:

  • “ERRE Product” – The products marketed by Costa Guerreiro, Lda through the website erreproduct.com;
  • “User” – Any natural person, not a merchant, who places an order through the website erreproduct.com.

Acceptance

The conclusion of contracts for the purchase and sale of products of the brands in ERRE Product presupposes the knowledge and acceptance of the Terms and Conditions by the User.

Register and Products
To place an order, the User will have to register in advance, by filling in the form fields displayed on the erreproduct.com website.

The erreproduct.com website is intended for users who wish to purchase branded products from the erreproduct.com website. Information on the essential characteristics of ERRE Product products can be found at erreprotect.com .Erre Product reserves the right to change, at any time, the information, product offer, prices, promotions and commercial conditions, presented in the erreproduct.com

Orders
After accessing the erreprotect.com website and accessing your personal account, the User may proceed to the online purchase of products of the brands in the ERRE Product marketplace, and must fill in all the requested data.

The User will be informed of the status of his purchase by receiving an email with respect to the order confirmation. The order of the User will be delivered by the logistic operator to the address indicated in the registration process.

The invoice for the purchase will be sent by email following the message regarding the order confirmation. ERRE Product reserves the right not to accept any orders or cancel orders already confirmed for products for which there is no stock, in which case ERRE Product will inform the User of this fact and will reimburse the amount received.
Prices
All prices for ERRE Product products indicated on the erreproduct.com website, include Value Added Tax (VAT), at the legal rate in force in the country of origin (Portugal), for Portugal and the European Union.

Payment and Security
Purchases made on the erreprotect.com website are secure, we use a server certificate - also known as a digital certificate - that secures our identity as well as SSL (Secure Sockets Layer - Secure Sockets Layer Protocol) encryption of data transmission. Dice. It is a standard technology for this purpose, as it is among the most assured technologies currently available for electronic commerce.

When choosing the PayPal payment method, you will be redirected to the PayPal page where you must enter your credit card number and expiration date. After that you will return to this page again to complete your purchase.

For more information go to www.paypal.com about PayPal payments.You can also choose the means of payment by means of ATM reference, made in an ATM box near you or your homebanking.

All purchases, after being made, have a payment deadline that depends on the payment method selected. If it exceeds the limit for payment, the validity of the purchase is not guaranteed.

Delivery
ERRE Product will send orders from Monday to Friday, with the exception of holidays and on the days and times used by the logistics company, to the address indicated by the User at the time of order confirmation. The product can be sent by regular mail, registered mail and by carrier, according to the respective costs shown at checkout. It should be noted that if you choose the option “Normal Mail”, we are not responsible for any loss or damage in the transportation of the product.

ERRE Product undertakes to fulfill the order, between the 3 days after payment and up to a maximum period of 5 days from the day of validation of the payment. The delivery is done to:

  • Portugal, mainland, and Spain, delivery is made within 5 business days after shipment.
  • Madeira and Azores Island, between 5 and 7 business days after shipment.
  • Remaining countries within 5 to 7 business days after shipment.
Returns
Please emails us at store@erreproduct.com.
Aesthetics
ERRE Product will make every effort to make the colours of the products that appear on erreprotect.com as accurate and real as possible. However, as computer monitors vary, we cannot guarantee that your monitor is showing the exact colors.
Exclusion and Limitation of Liability
ERRE Product does not guarantee the permanent availability of the service at erreprotect.com and, in particular, will not be liable for damages, resulting directly or indirectly, from the use or impossibility of using, for any reason, said website , in particular in the case of unavailability of access, technical problems or errors in the telematic networks of data transfer, external intrusion or presence of computer viruses, nor assume any responsibility for technical problems that may occur in computer equipment used during the internet connection through said website.

Modification of Terms and Conditions
ERRE Product reserves the right to change, at any time, these Terms and Conditions, after notification, considering it made through the publication on the erreproduct.com website.

ERRE Product reserves the right to modify the content of the website (prices and photos, for example) at any time, without prior notice and at its discretion.

Any modification made, will take effect on the date of its publication.

Purchases
Terms and conditions regulate the engagement between ERRE Product and the client, with respect to the purchases of the products made through this website.

The customer can browse the website, but in order to access the sales service, it will be necessary to have the demanded requirements to enter into legally binding contracts, in accordance with Portuguese and Community Law. You should have in your possession a valid email address and data from a bank account or data from a PayPal account. For the customer to place an order, it will be mandatory to fill in all the necessary data and to accept the terms and conditions mentioned above. Until the moment the order is finalized, the customer can, at any moment, change all the data related to his request.

 

Customization
ERRE Product is not responsible for the quality of the images uploaded by the user. In addition, the responsibility for the use of copyrighted images without a license is the sole responsibility of the user. ERRE Product will only print the contents made available by the user.